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Korean Food Delivery: App Words, Door Requests, and Rider Calls

Level
A1
Type
Guide
Theme
Food
작성자
Y
Yanghwa
작성시각
If you order food to a hotel, guesthouse, or apartment in Korea, the most useful sentence is 문 앞에 놔 주세요: "Please leave it at the door." But first, you need to enter the correct address, choose 배달 rather than 포장, and know what to say if the rider calls.
Check whether your accommodation allows food delivery and where riders should meet guests. Also confirm that the app or restaurant accepts your phone number, payment method, and address before building your order.

Delivery or pickup?

Korean
Pronunciation
Meaning
배달
bae-dal
delivery
포장
po-jang
takeout / pickup
매장
mae-jang
dine in / in the store
배달 주문
bae-dal ju-mun
delivery order
포장 주문
po-jang ju-mun
pickup order
On a restaurant screen, 배달 brings the food to your address. 포장 means you collect it yourself. If delivery is unavailable or building access is complicated, pickup may be the easier option.
Ask a restaurant directly with:
Korean
Pronunciation
Meaning
배달 돼요?
bae-dal dwae-yo?
Do you deliver?
여기까지 배달 돼요?
yeo-gi-kka-ji bae-dal dwae-yo?
Do you deliver to this address?
포장 주문할게요.
po-jang ju-mun-hal-ge-yo
I'd like to place a pickup order.

Words on the order screen

Korean
Pronunciation
Meaning
최소 주문 금액
choe-so ju-mun geu-maek
minimum order amount
배달비
bae-dal-bi
delivery fee
예상 도착 시간
ye-sang do-chak si-gan
estimated arrival time
메뉴 선택
me-nyu seon-taek
choose menu items
옵션 선택
op-syeon seon-taek
choose options
품절
pum-jeol
sold out
장바구니
jang-ba-gu-ni
cart
결제하기
gyeol-je-ha-gi
pay / proceed to payment
Read 최소 주문 금액 and 배달비 before checkout. If an item shows 품절, it cannot currently be ordered.

Enter the delivery address

Korean
Pronunciation
Meaning
배달 주소
bae-dal ju-so
delivery address
상세 주소
sang-se ju-so
detailed address
건물명
geon-mul-myeong
building name
동 / 호
dong / ho
building / unit number
공동현관
gong-dong hyeon-gwan
shared building entrance
공동현관 비밀번호
gong-dong hyeon-gwan bi-mil-beon-ho
shared entrance code
Do not guess the Korean address from an English hotel name. Copy the Korean road address and building name from your booking or ask the front desk:
배달 주소를 한국어로 적어 주실 수 있을까요?
Could you write the delivery address in Korean?
Ask where to meet the rider:
배달 음식은 어디에서 받으면 돼요?
Where should I receive food delivery?
Some accommodations ask guests to meet riders in the lobby or outside, even if the app offers a door-drop option.

Write the delivery request

The request box is usually labeled 요청사항.
Korean
Pronunciation
Meaning
문 앞에 놔 주세요.
mun a-pe nwa ju-se-yo
Please leave it at the door.
로비에서 받을게요.
ro-bi-e-seo ba-deul-ge-yo
I'll receive it in the lobby.
1층 입구에서 받을게요.
il-cheung ip-gu-e-seo ba-deul-ge-yo
I'll receive it at the first-floor entrance.
도착하면 전화해 주세요.
do-chak-ha-myeon jeon-hwa-hae ju-se-yo
Please call when you arrive.
도착하면 문자 주세요.
do-chak-ha-myeon mun-ja ju-se-yo
Please text me when you arrive.
벨 누르지 말아 주세요.
bel nu-reu-ji ma-ra ju-se-yo
Please do not ring the bell.
Choose instructions that match the building rules. 문 앞 is your unit door; 1층 입구 is the building entrance; 로비 is the lobby.

Read the order status

Korean
Pronunciation
Meaning
주문 접수
ju-mun jeop-su
order received
주문 확인 중
ju-mun hwa-gin jung
checking the order
조리 중
jo-ri jung
preparing the food
배달 시작
bae-dal si-jak
delivery started
배달 중
bae-dal jung
out for delivery
배달 완료
bae-dal wan-ryo
delivery complete
주문 취소
ju-mun chwi-so
order canceled
중 means "in progress." You will also see it in phrases beyond delivery, such as 사용 중 ("in use") and 확인 중 ("being checked").

What the rider may say on the phone

Korean
Pronunciation
What it means
배달 기사인데요.
bae-dal gi-sa-in-de-yo
This is the delivery rider.
도착했어요.
do-cha-kae-sseo-yo
I've arrived.
지금 어디세요?
ji-geum eo-di-se-yo?
Where are you now?
건물 앞이에요.
geon-mul a-pi-e-yo
I'm in front of the building.
공동현관 비밀번호가 뭐예요?
gong-dong hyeon-gwan bi-mil-beon-ho-ga mwo-ye-yo?
What is the entrance code?
주소가 여기 맞아요?
ju-so-ga yeo-gi ma-ja-yo?
Is this the correct address?
길을 못 찾겠어요.
gi-reul mot chat-ge-sseo-yo
I can't find the way.
The first words may be fast, but listen for 배달, 도착, 건물 앞, and 비밀번호. Those tell you why the rider is calling.

What to say back

Korean
Pronunciation
Meaning
잠시만요.
jam-si-man-yo
One moment, please.
지금 내려갈게요.
ji-geum nae-ryeo-gal-ge-yo
I'll come downstairs now.
지금 나갈게요.
ji-geum na-gal-ge-yo
I'll come out now.
로비로 와 주세요.
ro-bi-ro wa ju-se-yo
Please come to the lobby.
문 앞에 놔 주세요.
mun a-pe nwa ju-se-yo
Please leave it at the door.
주소 다시 보내 드릴게요.
ju-so da-si bo-nae deu-ril-ge-yo
I'll send the address again.
한국어를 잘 못해요. 문자로 보내 주세요.
han-gu-geo-reul jal mo-tae-yo. mun-ja-ro bo-nae ju-se-yo
I don't speak Korean well. Please text me.
If you cannot explain the entrance, 지금 내려갈게요 is often the cleanest response. Move only to the meeting place allowed by your accommodation.

If the restaurant calls about the order

Korean
Pronunciation
Meaning
이 메뉴는 품절이에요.
i me-nyu-neun pum-jeo-ri-e-yo
This item is sold out.
다른 메뉴로 바꿔 드릴까요?
da-reun me-nyu-ro ba-kkwo deu-ril-kka-yo?
Shall we change it to another item?
주문을 취소해 드릴까요?
ju-mu-neul chwi-so-hae deu-ril-kka-yo?
Shall we cancel the order?
이걸로 바꿔 주세요.
i-geol-lo ba-kkwo ju-se-yo
Please change it to this one.
그 메뉴는 빼 주세요.
geu me-nyu-neun ppae ju-se-yo
Please remove that item.
취소할게요.
chwi-so-hal-ge-yo
I'll cancel it.
Catch 품절, then decide: 바꿔 주세요 ("please change it"), 빼 주세요 ("please remove it"), or 취소할게요 ("I'll cancel").
For allergies, do not assume a request note guarantees that an ingredient can be removed or that cross-contact is prevented. Contact the restaurant and confirm the exact ingredient before ordering.

A complete rider call

Rider: 배달 기사인데요. 도착했는데 공동현관 비밀번호가 뭐예요?
You: 잠시만요. 제가 지금 내려갈게요.
Rider: 네. 건물 앞에 있을게요.
You: 네, 감사합니다.
If the address is unclear:
Rider: 주소가 여기 맞아요? 길을 못 찾겠어요.
You: 한국어를 잘 못해요. 주소 다시 보내 드릴게요.
You do not need to describe every turn. Choose a clear meeting point or resend the Korean address.

The five things to check before ordering

1.
배달 or 포장: delivery or pickup?
2.
배달 주소: is the Korean address correct?
3.
요청사항: door, lobby, or first-floor entrance?
4.
결제: does your payment method work?
5.
전화: can you answer 도착했어요 or 어디세요?
Delivery Korean moves from reading to listening: read the app, write one precise request, then recognize the rider's location question. After you use 문 앞에 놔 주세요 or 지금 내려갈게요 once in Korea, you will hear the same movement patterns in many other real situations.