# How to Use a Korean Food Kiosk: Every Screen in Order

![Image](https://upload.cafenono.com/image/slashpagePost/20260812/142828_jRDkmJl6K4Tp1FrJt9?q=80&s=1280x180&t=outside&f=webp)

You're at a burger shop in Seoul. The kiosk opens with two Korean buttons, and neither one looks like the menu you expected.

Start by finding **매장** or **먹고 가기** for eating there, and **포장** or **가지고 가기** for takeout. After that, most food kiosks move through a familiar sequence: menu, options, cart, payment, and order number.

The wording and order vary by store, but the same core Korean keeps returning.

## The screen may ask where you'll eat first

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 매장 | mae-jang | eat here / in-store |
| 먹고 가기 | meok-go ga-gi | eat here |
| 포장 | po-jang | takeout |
| 가지고 가기 | ga-ji-go ga-gi | take it to go |

If you're staying, tap **매장** or **먹고 가기**. If you're leaving with the food, tap **포장** or **가지고 가기**.

You may see the same question written as a full sentence:

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 드시고 가세요? | deu-si-go ga-se-yo? | Are you eating here? |
| 포장하시겠어요? | po-jang-ha-si-ge-sseo-yo? | Would you like takeout? |

Those sentences are also useful at a staffed counter. A safe answer is simply **매장이요** or **포장이요**.

## Find the menu category you need

Categories usually appear across the top or down one side of the screen.

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 추천 메뉴 | chu-cheon me-nyu | recommended menu |
| 인기 메뉴 | in-gi me-nyu | popular items |
| 신메뉴 | sin-me-nyu | new items |
| 세트 | se-teu | set / combo |
| 단품 | dan-pum | single item |
| 사이드 | sa-i-deu | side dishes |
| 음료 | eum-nyo | drinks |

The useful pair is **세트** and **단품**. A 세트 includes the items shown as a combination. 단품 means the main item without the set.

Don't assume every 추천 or 인기 label is a button you must press. They may only mark a category or a promotional section.

## The options screen wants a choice

After you select an item, a popup may ask about size, temperature, toppings, or sides.

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 선택 | seon-taek | select |
| 필수 | pil-su | required |
| 변경 | byeon-gyeong | change |
| 추가 | chu-ga | add |
| 빼기 | ppae-gi | remove |
| 수량 | su-ryang | quantity |

**필수** is the word to watch. If the kiosk won't move forward, look for a section marked 필수. You may have missed a required size, drink, or side.

At a café kiosk, you may also see:

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 따뜻하게 | tta-tteu-ta-ge | hot |
| 차갑게 | cha-gap-ge | iced / cold |
| 샷 추가 | syat chu-ga | add a shot |
| 얼음 적게 | eo-reum jeok-ge | less ice |

Some machines use English words such as HOT and ICE instead. Read the action on the button, not only the product photo.

## Check the cart before paying

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 장바구니 | jang-ba-gu-ni | cart |
| 주문하기 | ju-mun-ha-gi | place the order |
| 결제하기 | gyeol-je-ha-gi | pay |
| 주문 취소 | ju-mun chwi-so | cancel order |
| 삭제 | sak-je | delete |
| 이전 | i-jeon | previous / back |
| 처음으로 | cheo-eu-meu-ro | return to the beginning |

Check the quantity beside each item before tapping **결제하기**. If you added the wrong item, look for **삭제** or **주문 취소**. **이전** goes back one screen; **처음으로** returns to the beginning.

The exact buttons differ by kiosk. If you can't find a safe way back, don't keep confirming random popups. Ask a staff member for help.

## Skip the membership question if you don't use the program

Before payment, the screen may ask about points or membership.

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 포인트 적립 | po-in-teu jeok-rip | collect membership points |
| 적립하시겠어요? | jeok-rip-ha-si-ge-sseo-yo? | Would you like to collect points? |
| 휴대폰 번호 | hyu-dae-pon beon-ho | mobile phone number |
| 건너뛰기 | geon-neo-ttwi-gi | skip |
| 아니요 | a-ni-yo | no |

If you don't have that store's Korean membership account, tap **건너뛰기** or **아니요**. This question isn't asking for a payment phone number.

## Follow the payment instruction on this machine

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 결제 수단 | gyeol-je su-dan | payment method |
| 카드를 넣어 주세요 | ka-deu-reul neo-eo ju-se-yo | Please insert the card. |
| 카드를 빼 주세요 | ka-deu-reul ppae ju-se-yo | Please remove the card. |
| 결제 중 | gyeol-je jung | payment in progress |
| 결제 완료 | gyeol-je wal-lyo | payment complete |
| 결제 실패 | gyeol-je sil-pae | payment failed |

Card readers don't all work the same way. Follow the picture or instruction beside the reader, and wait for **결제 완료** before moving on.

If your payment fails, try once more after checking the card direction. If it fails again, take the card to the counter and say:

> 결제가 안 돼요. 도와주세요.
> _The payment isn't working. Please help me._

This describes the problem without guessing why the card failed.

## Keep the receipt or remember the order number

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 주문번호 | ju-mun beon-ho | order number |
| 영수증 | yeong-su-jeung | receipt |
| 출력 | chul-lyeok | print |
| 호출 | ho-chul | call / number called |
| 준비 중 | jun-bi jung | being prepared |
| 준비 완료 | jun-bi wal-lyo | ready |

Your receipt may show a **주문번호**. Match that number to the pickup screen or listen for it to be called. Some places give you a pager instead.

Don't leave the kiosk as soon as the payment goes through. Check whether it prints an order number, asks you to take a receipt, or directs you to a pickup area.

## If the screen wins

Use one short sentence:

| Korean | Pronunciation | Meaning |
| --- | --- | --- |
| 이거 도와주세요. | i-geo do-wa ju-se-yo | Please help me with this. |
| 결제가 안 돼요. | gyeol-je-ga an dwae-yo | The payment isn't working. |
| 영어로 바꿀 수 있어요? | yeong-eo-ro ba-kkul su i-sseo-yo? | Can I change it to English? |

Point to the screen while you say it. You don't need to explain every step that went wrong.

Before your trip, practice recognizing this order: **매장 or 포장 → 메뉴 → 필수 options → 장바구니 → 결제 → 주문번호**. Once you can spot those words, a kiosk becomes a series of small choices instead of one large wall of Korean.

For the site tree, see the [root Markdown](https://easykoreanchat.com/.md).